Maintenance and asset management for the buildings that serve the public
PremiseOps brings assets, preventive maintenance, work orders, SLAs, and multi-site portfolios into one accountable system, with a tenant scoped AI assistant built in.
2,418
Assets
146
Open Work Orders
9
Overdue PPMs
Work orders closed within SLA
94%PPM compliance
Recent work orders
- WO-4192Chiller plant inspectionOn track
- WO-4188Fire damper serviceOn track
- WO-4180Elevator callbackDue soon
Trusted across the sectors that keep communities running
One platform for the work that keeps buildings running
From the asset register to AI assisted forecasting, PremiseOps brings preventive and corrective maintenance into one accountable system.
Asset Register
A single source of truth for every asset across your portfolio, with location, condition, warranty, and full service history.
Preventive Maintenance Automation
Generate PPM schedules from manufacturer intervals, then let PremiseOps raise and assign recurring tasks automatically.
Corrective Work Orders and SLA Tracking
Capture, route, and resolve reactive work with built in SLA timers that escalate before they breach, not after.
Multi-Site Portfolio Management
Roll up assets, work, and compliance across every site, with scoped access so each team sees only what it should.
Tenant-Scoped AI Assistant
Ask plain language questions about asset history, open work, and upcoming maintenance, scoped strictly to your data.
Manufacturer Maintenance Library
Build schedules from a library of manufacturer service intervals so equipment is maintained on interval, not on memory.
Built for the operations leaders who serve the public
PremiseOps adapts to the realities of each portfolio, with workflows and outcomes tailored to your sector.
Keep commercial portfolios audit ready and tenant ready
- Track HVAC, lifts, and life safety assets across every floor and building.
- Meet landlord and tenant SLAs with timers that escalate before a breach.
- Govern contractor visits with permits to work and full sign off trails.
- Report compliance to leadership and tenants on one live dashboard.
Deliver safe, well maintained homes at portfolio scale
- Schedule statutory inspections and PPM from manufacturer service intervals.
- Route resident reported issues into corrective work orders with clear SLAs.
- Evidence fire safety, boiler, and lift servicing for every property.
- Give regional managers a live overdue task view by site.
Centralize facilities across every campus in one portfolio
- Unify assets and maintenance for all campuses under one portfolio view.
- Cut emergency callouts by servicing HVAC and kitchen plant on interval.
- Govern every contractor with a permit to work, scoped by campus.
- Plan capital with consolidated asset condition and history data.
From scattered spreadsheets to one accountable system
A clear path from onboarding to AI assisted forecasting, designed for teams that cannot afford downtime.
Onboard your portfolio
Import assets, sites, and teams. Your full register lives in one place from day one.
Automate PPM from manufacturer schedules
Build preventive maintenance from manufacturer service intervals, then let PremiseOps raise and assign the work.
Resolve work orders within SLA
Route corrective work to the right team with SLA timers that escalate before they breach.
Forecast with AI
Use the tenant scoped assistant to surface risk, plan capital, and answer questions in plain language.
Results from teams that serve the public
See how facilities and operations leaders standardized maintenance and lifted compliance with PremiseOps.
How a metro housing authority cut overdue PPMs and lifted SLA compliance
A metropolitan housing authority managing 4,200 units across 38 properties replaced spreadsheets and paper job tickets with PremiseOps, bringing preventive maintenance and corrective work orders into one accountable system.
73%
reduction in overdue PPM tasks within two quarters
94%
of corrective work orders closed within SLA
How a unified school district centralized multi-site asset management
A unified school district serving 27 campuses standardized facilities operations on PremiseOps, replacing campus-by-campus tracking with a single portfolio view of assets, preventive maintenance, and work permits.
27
campuses unified under one portfolio view
62%
fewer emergency HVAC callouts after PPM rollout
Packages that scale with your portfolio
Choose the tier that matches your estate today, then grow into the next as your operation expands.
Standard
For single sites getting maintenance under control.
- Asset register
- Preventive maintenance scheduling
- Corrective work orders
- SLA tracking
- Standard reporting
Professional
For growing portfolios that need multi-site control.
- Everything in Standard
- Multi-site portfolio management
- Permits to work
- Manufacturer maintenance library
- Advanced compliance reporting
- Role based, site scoped access
Enterprise
For public sector and large estates with bespoke needs.
- Everything in Professional
- Tenant scoped AI assistant
- Custom workflows and SLAs
- Single sign on and provisioning
- Priority onboarding and support
- Dedicated success manager
Pricing is tailored to your portfolio. Book a demo for a quote.
See PremiseOps on your portfolio
Tell us a little about your operation and a member of our team will set up a working session focused on your goals.
- A walkthrough tailored to your portfolio and sector
- How PPM automation works from manufacturer schedules
- SLA tracking, permits to work, and compliance reporting
- A clear plan for onboarding your sites
Already a customer? Log in to PremiseOps